This Privacy Policy explains how Webtours Getaways cc – (JustHoneymoons, BeachTravel, JustSki, ILoveTravel, “we,” “us,” or “our”) collects, uses, discloses, and protects your Personal Information when you use our websites under Webtours, JustHoneymoons, BeachTravel, JustSki, ILoveTravel, (the “Service”). We are committed to protecting your privacy and handling your personal data in compliance with the Protection of Personal Information Act, 2013 (POPIA).

By using our Service, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Service.

The Information We Collect

We collect and process personal information that is necessary to provide our services to you. The type of information we collect depends on your interaction with us and may include:

Identity and Contact Information: Your name, email address, telephone number, and physical address. We collect this to communicate with you and manage your bookings.
Log Data: When you visit our website, we automatically collect information sent by your browser. This includes your IP address, browser type and version, the pages you visit, the time and date of your visit, and other statistics. We use this data to improve our Service.
Cookies: We use cookies to collect information. Cookies are small data files stored on your device that help us improve your user experience and analyse how our website is used. You can adjust your browser settings to refuse all cookies or to alert you when a cookie is being sent. However, some parts of our Service may not function properly if you do not accept cookies.

How We Use Your Information

We use the Personal Information we collect for the following purposes:

To provide and manage the travel services you have requested, including processing your bookings and payments.
To communicate with you about your booking, special offers, or other relevant information.
To improve our Service and analyse user behaviour to enhance your experience.
To comply with our legal obligations.

We will not use your information for any other purpose without your consent.

Sharing Your Information

We may share your Personal Information with third parties who help us provide our Service. These third parties, known as Operators under POPIA, have access to your information only to perform specific tasks on our behalf and are obligated to keep your information confidential and secure. They include, but are not limited to:

Airlines, hotels, and other travel suppliers to complete your bookings.
Payment processors to handle transactions.
IT and service providers who support our website operations.

We do not sell, rent, or trade your Personal Information to third parties for their own marketing purposes.

How We Protect Your Information

The security of your Personal Information is important to us. We implement reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights Under POPIA

As a data subject, you have the following rights regarding your Personal Information:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Correction: You can request that we correct any inaccurate or incomplete information.
Right to Deletion: You can request that we delete your personal information in certain circumstances.
Right to Object: You can object to the processing of your personal information, including for direct marketing purposes.
Right to Withdraw Consent: Where we rely on your consent to process your information, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact our Information Officer using the details provided below.

Children’s Privacy

Our Service is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with their personal information, please contact us immediately, and we will take steps to delete that information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page, and the changes will take effect from the date of posting. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact our Information Officer:

Name: Edwina Fletcher
Email: edwina@webtours.co.za
Telephone: +27 83325 0070